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What is your customer experience with Renewal By Andersen? Submit review. Overview Reviews View full Renewal By Andersen overview.

Renewal By Andersen Overview. Rating Details 57 rated reviews. Customer Satisfaction. Rating Details. Style and Design. Delivery Service. Diversity of Products or Services. Product or Service Quality. Value for money. Additional Fees. Price Affordability. Exchange, Refund and Cancellation Policy. Discounts and Special Offers. Customer service.

Advertised vs Delivered. Mailing Address:. Cottage Grove, Minnesota Show reviews that mention. Filter review. Company refuses to correct mistake. I purchased 7 windows by Renewal By Anderson.

Financed with GreenSky. Later, I spoke with another representative from Renewal and learned the sale person was new and didn't give me their advertised special. He no longer worked for them and the company refused to make the adjustments. User's recommendation: If you can't pay up front, don't finance. View full review. Comment Helpful 0 Not helpful 0. Location Atlanta, Georgia. Share Share Tweet. Email scam? How is it I can't stop Renewal by Anderson from sending me emails?

I have at lease 15 or their ads blocked but they keep changing who it is From. They of course don't honor an "Unsubscribe" offer. When you "unsubscribe" you have to type in your address which gives someone another address to sell. This fraud has to stop. User's recommendation: It's not obvious? Look at the reviews. Comment Helpful 2 Not helpful 0. Extremely bad customer service. Window took 12 weeks to order and it was measured wrong so when installers went to put it in they couldn't.

I was not contacted by anyone after this to explain what would happen next. After leaving many messages and being put on hold and hung up upon several times I Comment Helpful 1 Not helpful 0. Location Smithfield, Rhode Island. Pros Good product Knowledgeable installers. Cons Horrible representives No attention to detail by people that order parts Instullation. Vince L Mar 10, Update by user Apr 12, Pros Nice windows. She was also not too forthcoming in giving me information about the windows.

I just need the dimensions since I am building a custom home and the builder is asking for the type of windows sizes so they can add them to the floor plan. That's it. Real simple. She could not answer my questions and is sending me back to my builder. Which in this case, it doesn't work this way since I am dealing with multiple builders on this Earth Home. This is a very, very expensive project and a one of a kind customized home. I've worked in customer support for over 20 years and was just shocked by the treatment of a customer who is asking questions and looking for help.

I guess it's all about the sales and not customer satisfaction. Poor business model, especially during a pandemic. So Andersen Windows, how many thousands of dollars did you just lose today with this consumer. I am moving on to a competitor who will treat me professionally and invest in me and my dream. Will never order windows from this company ever again. Jim, I'm sorry for your experience. If you need further assistance please feel free to contact our corporate office at Purchased an expensive patio door from Andersen which has a scar at eye level inside the window pane.

It's at eye level. Sent pictures back through the retailer which they required. Refuse to come look at it to see how bad it looks. This is not acceptable for a product in this price range. In addition the door lock is very difficult to lock - their response was to send me an article by email.

They have a local service guy - doesn't make sense that they refuse to look at it or the door lock. For their price points and service advertisements, they do not deliver. Thank you for your review. The attached photo of your glass' spacer bar is normal and not considered a manufacturing defect and is standard in the window and door manufacturing industry. Andersen's warranty does not cover labor for panel adjustments.

Andersen can assist with videos and written guides to assist. I got 10 different windows and some sliding glass doors, double-wides that go from the floor to the ceiling. I love my new windows and they look so great. I'd highly recommend Andersen Windows. There was a little delay on the screens but it was only a couple of weeks. Home Homeowners Windows and Doors. Live agent Save Saved. Shop Now. Call Now Toll Free. Andersen Windows. About Andersen Windows. Overall Satisfaction Rating 5 stars.

Bottom Line Andersen Windows products are a good choice for homeowners looking for affordable window and door options with a warranty. How do I know I can trust these reviews about Andersen Windows? Robert of Belvidere, NJ. Read full review. Linda of Newton, NJ. Andersen Windows installation Andersen Windows does not provide installation services.

The cost of your Andersen patio door will vary based on the style and quality you choose. Where can I buy Andersen windows? Andersen Windows' products are available for purchase around the United States at certified retailers. Search for a retailer near you on the Andersen Windows website.

Are Andersen Windows good? Andersen Windows is known for using quality materials, including the Fibrex composite material made from thermoplastic PVC polymer and reclaimed wood fibers. This blend is two times stronger than vinyl, according to the company. Are Andersen windows good quality? Yes, Andersen Windows use high-quality materials, including its Fibrex material, wood, vinyl, aluminum and fiberglass.

Do Andersen windows have a lifetime warranty? Specific Andersen Windows products, such as the vinyl windows and patio doors, come with a limited lifetime warranty. Can Andersen windows be repaired? Yes, Andersen Windows can be repaired. How much do Andersen Windows cost? Are Andersen Windows worth it? Sort: Top reviews. Top reviews. Most helpful. Filter by: Any.

This review is featured by Andersen Windows. Original review: March 28, Andersen Windows is the best and with them, you get what you pay for. Page 1 Reviews 0 - 5. Original review: Nov. Not sure how to choose? Original review: Sept. Daniel - Installer - Contractor Rating: 9 out of 10 An Expensive Choice I have been doing some research into the Renewal by Anderson windows and what many people don't realize is that they are actually a franchise and are not owned by the Anderson manufacturer.

This means that installation can be different depending on which franchise you visit. These are expensive windows, even when compared to some of the better vinyl windows available on the market. The Renewal by Anderson windows are made from a Fibrex frame , which has been used for twenty or more years. Fibrex is a mixture of vinyl, epoxy and sawdust; it does not make it better than the vinyl products available.

I have done a large number of installations in Pennsylvania, many of whom I installed OKNA windows made from vinyl and they are all thrilled. One of the customers chose the Renewal by Anderson windows because they were convinced they were a better choice after seeing their advertisements. Jason - Industry Insider - Contractor Rating: 7 out of 10 Aggressive Salesman I recently saw the Renewal by Anderson adverts and called for one of their sales team to come out and meet with me.

I was concerned when I was told he could only come if me and my wife were at home and the entire presentation would take around ninety minutes. We decided to hear what the RBA salesman had to say and made an appointment. I was turned off the windows the minute the salesman walked through the door with his overbearing sales tactics. I told him that I could get them cheaper from the other window companies and we were meeting with other reps later in the week.

He got so upset and then he started discounting his price. I decided against it as he had already left such a bad taste in my mouth.

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